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How the e-commerce integrations work
If you already run a store on another platform, an integration pulls your orders in as sales invoices.
What are integrations in Pashkateb?
If you already run a store on another platform — Shopify, EasyOrder or Wuilt — an integration pulls your orders in and turns them into Pashkateb sales invoices, so your stock and accounts stay correct.
Not the same as the online store
⚠️ An important distinction:
| Online store | Integration | |
|---|---|---|
| What it is | A shop you build inside Pashkateb | A connection to a shop on another platform |
| Where products live | In Pashkateb | On the other platform |
| Where orders come from | Your store | The other platform |
| Who it suits | Someone with no store | Someone already running one |
Where to find it
Administration → Integrations, or /dashboard/integrations.
Permissions: integrations:view to see, integrations:add to create, integrations:edit to change.
Only one active integration
Your company can have exactly one active integration at a time.
You can record several, but only one runs. Try to activate a second and the system tells you to deactivate the current one first.
Deleting is disabled. Use Activate / Deactivate rather than removing records, so your sync history survives.
Supported platforms
| Platform | What it needs |
|---|---|
| Shopify | Shop domain · Client ID · Client secret · Access token |
| EasyOrder | API key · Webhook secret |
| Wuilt | Access token · Store ID |
The three sync modes
| Mode | Pulls | When to use it |
|---|---|---|
| Sync Items Only | The catalog | The first time, to build your items |
| Sync Orders & Customers | Orders and customer records | Day-to-day running |
| Sync Orders & Items | Orders together with products | When you add a lot of new products |
Start with Sync Items Only to build and review your catalog, then move to syncing orders.
Date range
You can restrict a sync to a period — from and to dates. Useful when you only want a particular month, or when going back for orders from an earlier period.
What happens when an order arrives
For each external order:
- A sales invoice is created in Pashkateb, with its source recorded as the platform.
- The original order number is stored as a unique key — so it cannot be pulled twice.
- The customer is matched or created — on phone or email.
- Missing items are created automatically.
- Missing groups and brands are created too, marked as coming from an integration.
So if you open the Items screen after a sync and find items and groups you never added by hand, that is expected.
No duplicates
Each order is recorded with its original number. Re-syncing the same period will not duplicate orders already pulled in.
Which means you can re-sync freely without worrying.
Following a sync
Long syncs show a live progress bar while you wait.
In the list, each integration shows its last sync — or Never synced. And its status: Active · Inactive · Error · Pending. If the status is Error, the last error and its timestamp are recorded.
Testing the connection
Before relying on an integration, click Test Connection. It confirms the credentials work without pulling anything.
Do this after any credential change. Tokens expire and keys get rotated.
Frequently Asked Questions
Can I connect more than one store at a time?
No. Your company can have exactly one active integration. To connect a different platform, deactivate the current one first. You can record several integrations, but only one runs.
What is the difference between the three sync modes?
Sync Orders & Items pulls orders together with the products. Sync Orders & Customers pulls orders and customer records without the product catalog. Sync Items Only pulls the catalog with no orders — useful the first time.
Do orders duplicate if I sync twice?
No. Each external order is recorded with its original number as a unique key. Re-syncing the same period will not create duplicates of orders already pulled in.
Is this the same as the Pashkateb online store?
No, they are different things. The online store is a shop you build inside Pashkateb. An integration connects you to a shop running on another platform such as Shopify and pulls its orders in.
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