Connecting Shopify to Pashkateb

How do I connect Shopify to Pashkateb?

From Administration → Integrations, click Connect New Store, choose Shopify, and fill in four details from your Shopify admin. Click Test Connection, then activate the integration and start syncing.

The credentials

The system checks all three are present before saving, and tells you exactly which one is missing.

Where to get them

⚠️ This changed recently. Shopify no longer allows new admin-created custom apps — the old "Apps and sales channels → Develop apps" route in your store admin. New apps are created in the Dev Dashboard.

Finding the client ID and client secret

1. Open the Shopify Dev Dashboard.
2. Click Apps and select your app (or create one).
3. Click Settings.
4. Your client ID and client secret are under Credentials.

Your client ID is permanent. Your client secret must be kept secure — treat it like a password.

Getting the access token

For an app acting only on stores in your own organisation, the access token is obtained by exchanging the client ID and secret through the client credentials grant. This is a technical step, so if you are not a developer, have whoever set up your Shopify store do it.

The scopes the app needs

Read access to:

• read_orders
• read_products
• read_customers

Pashkateb only reads from Shopify — it never writes back — so read scopes are all that is required.

Shopify's own documentation:

• Manage your app credentials
• About client credentials
• Authenticate an app for stores in your organization

The access token is a secret. Do not share it or put it anywhere public. If it leaks, rotate it in Shopify and update it here.

Test before activating

After saving, click Test Connection. It confirms the credentials work without pulling anything.

If it fails, check:

1. The shop domain — is it correct?
2. The access token — is it still valid? Tokens expire.
3. The app's scopes — does it have read access to orders, products and customers?

The suggested sync order

1. Sync Items Only

Start here. It pulls your Shopify catalog in as Pashkateb items.

Then review the Items screen:

• Did the prices come through correctly?
• Do the groups and brands that were created have sensible names?
• Do the items need opening balances?

The system creates any missing groups and brands automatically and marks them as coming from an integration.

2. Sync Orders & Customers

Once your catalog is reviewed, start pulling orders. Each becomes a sales invoice with its source recorded as Shopify.

You can set a date range to pull only a particular month.

3. Sync Orders & Items

Use this when you have added a lot of new products on Shopify and want both together.

The sync is one-way

⚠️ The integration pulls from Shopify into Pashkateb only.

Pashkateb does not push stock or price updates back to Shopify. So if you sell on both, Shopify balances will not update when you sell in Pashkateb — you will need to reconcile them yourself.

Monitoring

In the list, the integration shows its last sync and its status. If the status is Error, the last error message is recorded so you can see why.

Long syncs show a live progress bar.